help and faq's
Who provides the shoes?
For hand painted orders clients provide the shoes and I am happy to offer my help to source the shoes as am familiar with which sites and shops sell styles specific styles. Or why not provide a pair you already own.
Bespoke pairs are hand made at Inanna so all you need to provide is your style and preferences.
Are the designs waterproof?
Yes the paint I use is a leather paint, it is a form of acrylic with an added stretch formula so its crack proof and water proof. It comes in many many colours including mettalic and glitter and as they are fully mixable any colour can be created.
How do I order hand painted shoes?
All hand painted pairs are designed uniquely to you and your style, whatever your ideas. Once we decide on the design elements and colours, pop your shoes in the post to me and let me work my magic. When they are completed you will be sent pictures before them being returned. Each hand painted design gets a one week slot where the work will be completed, this can be any week of your choosing which has space. Booking in advance is advisable as your preferred date may not be available closer to the time. I will accommodate rush orders where I can so please still get in touch even if you have a tight deadline. To enquire about your own design and get a quote send me a message.
How do I order a handmade bespoke pair of shoes?
Bespoke pairs can be made with existing patterns from styles featured on the website or can be created uniquely to you. Bespoke pairs come with choices of heel height, leather colour, bespoke and painted design and embellishments including a and painted design. All hand made orders are given a one month time slot for work to be completed. If you would like to enquire about a bespoke design and get a quote please send me a message.
How long do orders take?
Each hand painted order is given a one week work slot and handmade bespoke a one month slot. These are booked in he diary in advance, the diary can be full weeks to months in advance but I will accommodate rush orders where possible.
Who covers postage?
You the customer covers postage costs unless otherwise stated. UK bespoke orders can be posted via any Royal Mail service available from second class through to guaranteed next day tracked delivery.
Where do you post to?
I offer worldwide shipping through the royal mail. UK customers can choose from 1st class, 2nd class and next day tracked costing from between £3 and £8.70 for shoes and sandals between £3 and £7.40. Postage to European countries is £15.35 for shoes and £13.45 for sandals and should arrive within 5 days of postage. Postage to countries outside of Europe is £20.30 for shoes and £16 for sandals and should arrive within 10 days of postage.